What I Learned Turning Partially Deaf

People are assholes

Photo by Hayes Potter on Unsplash

“Excuse me?”

His wrinkles arch in frustration as he repeats his order for the third time. I gave up on reading his lips — his aged hand, yellow from years of smoking, persistently covers his mouth.

I’m not afraid to ask for clarifications — in the customer service industry it’s better to be perceived as…